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 Basic
Trouble-shooting |
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If
you are having a problem with your computer, and would like
to try to solve it yourself, you may find some helpful information
by checking out our Frequently Asked Questions
(FAQs) or our Other Resources
pages.
Warning
-
Allow only Tech Helpers, CFY staff or CFY approved independent
technicians to repair CFY computers. Failure to do so will
result in a charge for our services, which are usually free.
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Life
Lines |
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If
you would prefer to speak with with someone directly, you
can contact one of your school’s Tech Helpers or you
can call the CFY Help Desk.
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CFY
can help you improve your computer |
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If
you have purchased any of the external
hardware components (e.g. speakers, printers) or software
listed below, and need help with the installation, the Help
Desk may be able to assist you over the telephone. Because of
safety issues, CFY can NOT provide telephone support regarding
the installation of purchased internal hardware components
(e.g. video cards). However, if you bring those internal components
to the warehouse, we can install them at no cost.
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Speakers
and parallel port scanners |
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Devices
including additional hard drives and CD-DVD drives |
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Printers
and most other hardware |
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Additional
computer software such as anti-virus software |
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*Please Note: Computers distributed to you
by Computers for Youth are provided "as is" without
any representation or warranty and without any obligation
to repair, replace or maintain the hardware or software. Computers
for Youth may from time to time provide some technical assistance,
through the Help Desk or otherwise, to the families to whom
we distribute computers, because doing so helps us achieve
our mission, but we are under no obligation to do so. All
policies stated on this site can be altered by Computers for
Youth at any time
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Tech
Support 
Getting
Help
